Privacy Policy

Privacy Policy

At Koccer, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting www.koccer.com or making a purchase through our website.

Information We Collect

When you visit our website, certain information is collected automatically to help us improve your shopping experience. This may include:

  • Browser type
  • IP address
  • Device information
  • Time zone
  • Pages viewed
  • Products you browse
  • Referral websites
  • Website interactions
  • Cookies and similar technologies

When you place an order or contact us, we may also collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Deliver your purchases
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Prevent fraudulent transactions
  • Improve our website and customer experience
  • Send marketing emails and promotions (only if you choose to receive them)
Cookies

Koccer uses cookies and similar technologies to improve website performance and provide a better browsing experience.
Cookies help us:
•    Remember your preferences
•    Analyze website traffic
•    Improve site functionality
•    Measure marketing performance
You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Information

We only share your information with trusted service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics platforms, and email service providers.
These companies receive only the information necessary to perform their services and are required to protect your data.
We may also disclose information when required by law or to protect the rights, property, or safety of Koccer or our customers.

Marketing & Advertising

With your permission, we may send you updates about new collections, exclusive offers, and brand news.
We may also use website analytics and advertising platforms to better understand how visitors interact with our website and to improve our advertising.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

Product Pricing

All prices are listed in U.S. Dollars (USD).
Because precious metals and natural materials may fluctuate in value, Koccer reserves the right to adjust prices without prior notice.

Your Privacy Rights

Depending on your location, you may have the right to:
•    Request access to your personal information
•    Correct inaccurate information
•    Request deletion of your personal information
•    Withdraw consent for marketing communications
•    Request a copy of your stored data
To exercise any of these rights, please contact us using the details below.

Data Retention

We keep your order information only for as long as necessary to fulfill legal, accounting, tax, and business obligations, unless you request its deletion where permitted by law.

Children's Privacy

Our website and products are intended for adults and are not directed toward individuals under the age of 18.

Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our business, legal requirements, or website functionality. Any updates will be posted on this page.

Contact Us

All details can be found on the Contact Us page