Terms & Conditions

All content available on this website—including text, images, logos, graphics, product photography, designs, and other materials—is the exclusive property of Koccer and is protected by applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from Koccer.

All prices are displayed in U.S. Dollars (USD).

While we strive to ensure pricing accuracy, occasional errors may occur. If an incorrect price or product information is published, Koccer reserves the right to cancel or refuse the order and notify the customer accordingly.

Applicable sales tax will be collected where required by law based on the shipping destination.

Many Koccer pieces are handcrafted in limited quantities.

Although we do our best to keep our inventory updated, product availability cannot be guaranteed. If an item becomes unavailable after your order has been placed, we will contact you promptly to arrange a replacement, refund, or order cancellation.

Every Koccer piece is handcrafted using authentic natural crystals.

Because each crystal is created by nature, slight variations in color, transparency, inclusions, shape, and texture are completely normal. These natural characteristics are not considered defects—they are what make every Koccer piece unique.

Likewise, slight differences in handcrafted silver details are part of the artisan process and reflect the individuality of each piece.

Our jewelry is designed to be enjoyed for years with proper care.

To help preserve its beauty, avoid prolonged exposure to water, perfumes, cosmetics, household chemicals, chlorine, and excessive heat. We also recommend removing your jewelry before sports, swimming, gardening, or other activities that could cause accidental damage.

Your privacy is important to us.

Koccer never sells, rents, or shares your personal information with third parties for marketing purposes.

The information you provide is used only to process orders, respond to customer inquiries, improve our services, and provide the best possible shopping experience. Personal information is accessed only by authorized team members and trusted service providers involved in fulfilling your order.

Your information is handled securely and in accordance with applicable privacy laws.